Plumbing Services

In 2000 Gordon went back to plumbing school to earn his Master’s Plumbing License. It was quite an adjustment; it had been 15 years since he had seen these math formulas. After many months of studying and hard work he passed the exam on the first try. Even though Massachusetts does not yet require continuing Education for license renewal, Gordon attends seminars, classes and trade shows to keep up to date.

FAQs
 

How do you price a job?

We use contractor pricing. This is a pricing system devised using historical data to figure out an average time and average material list for a specific task.

What does this mean to me?

You will receive a fixed price upfront before the work is done for that specific task. This means no watching the clock if the job takes longer than expected it will not cost you more.

Do I need to be there?

We expect that one of the homeowners is present so the work can be explained and the price can be presented.

Why won't you give me a price over the phone?

We are not able to give a price over the phone because there are so many variants in a home. The age and condition of the pipes as well as the type of pipe used all factor into the job. Plumbing in an older home sometimes may have been done by an unlicensed individual and may not be up to code therefore the job may be more involved than expected.

Do you charge a destination fee?

Yes we do charge a destination fee of $ 59.95. This includes our travel time and one half hour of diagnostic at that point you will be presented with a price and you will decide to go forward with the work. This fee is waived if the proposed work is performed.